In its vanilla state, Basecamp is better suited to communication and knowledge sharing than formal project management. Most helpfully, you get all your Basecamp notifications on your phone. When you click into any of the company HQ, team or project areas, you’re presented with a list of all the currently enabled tools.įrom there, you can access message boards, Campfire chats, project schedules and so on just as you would via the web interface. ![]() ![]() Mobile apps are available on the Google Play Store and Apple App Store and provide access to all the same features as the web interface. Instead, the name of the previous Basecamp area can be found at the top of the page, and you click on that to return to it. In fact, this is an entirely new page with a dedicated URL, and if you go looking for an X or similar to close it, you won’t find one. When you click from, for example, your HQ or Project’s main page to its To-do lists, you get what looks like it might be a pop-up over the previous page. The only element that slightly interfered with our workflow was navigating back to previous pages, which is a little non-standard. Unlike many SaaS web apps, Basecamp lets you use your browser’s back button freely and without breaking anything. You can also invite clients to access projects they’re involved in – your teams get to set each item as viewable by the client or not, and client-accessible content is clearly marked.īasecamp has a generally clean, pleasant UI to work with, and its web interface resizes tidily across a wide range of resolutions and window sizes. On top of that, each user has access to the Pings private chat system an inbox called Hey (not to be confused with Basecamp’s Hey email service spin-off) which flags up anything awaiting your attention personal and company-wide activity summaries quick access to your bookmarks, schedule, assignments and files, and a powerful search feature.īecause Basecamp doesn’t limit the number of users you can have, admins can add as many colleagues as they like, and give them access to whichever sections of Basecamp they need that means even external contractors can be included without needing to provision and pay for an extra seat. Basecamp 3 review: User experienceĮach of these tools can be enabled or disabled for individual team and project workspaces, so if your team doesn’t need a given feature it doesn’t have to clutter up their interface. But it does the basics well, includes an archive for anything that’s been actioned and finished with, and provides change tracking and sharing options. The interface here, again, isn’t particularly sophisticated – there’s no keyword tagging, for example. Once imported into Basecamp, the Email Forwards interface in the relevant project area will allow you and your colleagues to discuss and reply directly to the message. Basecamp will at this point generate an email address for that project, and any email you forward to that address in future will be automatically sent there, including any attachments. The first time you forward a mail, you’ll get a reply via email asking you to select which team or project area to save it under. However, it feels intrusive compared to the more natural flow of chat and forum communication.įinally, and disabled by default, Email Forwards allow you and your team to forward emails – for example from clients or collaborators – to Basecamp. ![]() The feature seems to primarily be oriented towards team-building and exchanging tips, but could also be used to collate friction points on a given project or, for that matter, photos of your team’s pets. However, you can quickly view all posted files and enable or disable notifications when people post, depending on whether you can be disturbed or not, and it’s fine for quick communication with whoever happens to be online.Īutomatic Check-ins regularly ask team members a question and collect their answers, with suggested questions asking people what they worked on today, what they’ll be working on this week, what inspires them and whether they’ve read any good books. It’s not very sophisticated compared to Slack or even Microsoft Teams, without threading, hashtags, multiple channels within a team or an in-chat search. Some document formats, such as PDFs and images, display previews, but spreadsheets and word processor documents have to be downloaded or accessed via their home cloud service if you want to look at them.Ĭampfire is a simple chat system with support for emoji and file attachments, including animated gifs, and the ability to tag specific people if you need their attention. Document and file sharing includes support for Google Drive, Dropbox, Box and OneDrive, but not WebDAV. A message board, to-do lists and scheduling all work much as you’d expect. Each HQ, Team or Project has various tools available to it.
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